Below
are a list of top 10 frequently asked questions by our customers.
1. What is a SSL Certificate?
A: A SSL Certificate is a 128-bit encrypted layer between a
user's
web browser and a server.
2. Why should I use a SSL Certificate?
A: SSL Certificates are used to secure a server in order to
protect data such as credit cards from be stolen and decrypted
by thieves. SSL Certificates instill trust with your customers
by showing them you care about protecting their data. Typically
SSL Certificates are used during the order process on websites.
3. How will my customers know if my website is secure?
A: SSL Certificates provided by SSLSolutions come with a graphic
indicating your website is secure once it is installed correctly
on your server. Also, you can identify a secure website by
the "lock" icon located on the lower-right hand
corner of the web browser.
4. Are SSL Certificates easy to install?
A: Yes. Even if you are not technical, we can walk you through
the installation process in order to get your website secured.
5. Do I have to renew my SSLSolutions SSL Certificate?
A: All SSL Certificates, no matter where you purchase one
from, has to be renewed once a year as they automatically expire
at 365 days.
6. What browsers are supported by SSLSolutions Certificates?
A: 99.9% of all browsers are supported including Internet
Explorer, Netscape, FireFox, Mozilla, and Safari.
7. Can I order unlimited SSL Certificates I can purchase at
one time from SSLSolutions?
A: There is not a limitation on the number of SSL Certificates
you can purchase at a time from SSLSolutions.
8. Do you provide phone support?
A: All of our products include phone support with the exception
of FreeSSL and InstantSSL. However, all products do include
support via email and website.
9. If I am moving my website to another server, do I have
to purchase a new SSL Certificate?
A: No. You can install the SSL Certificate on your new server.
10. Will using SSLSolutions SSL Certificates increase sales
on my website?
A: By purchasing and installing a SSL Certificate from SSLSolutions,
your website shows that you are protected. Visitors are more
likely to purchase from a website that is secure than from
a website that is nonsecure. |
